Frequently Asked Questions
Everything you need to know about shopping with DressLand Global.
What is the typical shipping timeframe for international orders?
We offer worldwide shipping. Orders are typically processed within 2 business days and delivered within 7 to 14 business days depending on your location and chosen shipping method.
How can I track my order status?
Once your order has shipped, you will receive an email containing a tracking number and a link to our tracking portal to monitor your package in real-time.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide. We recommend taking your measurements and comparing them to our chart, as sizing can vary between different styles and cuts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the colors of the dresses accurate to the photos?
We strive to display our products as accurately as possible. However, please note that actual colors may vary slightly due to screen resolution and studio lighting.